Author: Habeeb Edun

Optimising Project Management in Construction: The Role of Bitrix24

Every construction project presents a unique set of challenges; challenges that require robust, yet flexible, solutions. In this article, we'll explore how Bitrix24’s diverse functionalities streamline and optimize the management of these projects. From enhanced communication and task coordination to…

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Customize hold music

In Bitrix24 telephony, you can use different tunes for each call processing scenario. Customize greetings, choose preferred wait music, or use an after-hours recording to notify callers of operator unavailability. This article details all available hold music options. By default,…

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Webinar on Automation rules and triggers

Introducing our newest addition to the Bitrix24 REST API Webinar Series: an exciting new webinar is now available! Discover the power of the unique automation tools offered by Bitrix24. In this webinar, we focus on CRM automation rules and triggers. Explore…

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Disable automation rules and workflow actions

Bitrix24 users receive all updates gradually. Please wait. New feature will appear soon. Now you can deactivate automation rules. They will stop performing actions, but will remain in the action chain. How it works Go to the CRM section and…

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Add a smart script to a business process

Bitrix24 users receive all updates gradually. Please wait. New features will appear soon. Smart scripts help automate chains of actions. Smart scripts can be run inside business processes. For example, you can set tasks for employees and schedule meetings in…

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How an external user can add a post to the Bitrix24 account feed

External users of Bitrix24 account can also post feed messages. Let's say you are preparing a conference. The advertising agency has come up with some titles for the conference, which you need to discuss with your colleagues. Ask the agency…

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Create a task for an external user

Work in tasks with partners and clients, even if they are not users of your account. In Bitrix24, such partners and clients are called external users. Open your profile page and click on Security in the top right corner. Click on the Forwarding addresses tab.…

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Reason for write-off

With the new field Reason for write-off, you can specify why each product is being written off in inventory management documents. Previously, you could only add a general comment to the entire document. This could be inconvenient since there are a…

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Inventory Management: write-offs

In the Write-offs section, you can manage write-offs and account for the loss of products. If you don't write off such products, this may result in inventory mismanagement and distorted reports. For example, some goods were damaged during delivery. You can enter…

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