Add many products at once to Bitrix24 using the Product import option. This is valuable for the initial product catalog load. Follow the steps described below.

 

Step 1. Prepare your import file

Form a product data file in CSV format. To make the process easier, download the file example from Bitrix24.

  1. Go to CRM > Inventory > Product catalog.
  2. Click the gear button and select Product import.
  3. Click Download next to the Import file example.
Import file example
If your file contains several thousands of products, we recommend splitting it into smaller parts.

Here are some frequently asked questions about the product import file.

How to specify multiple field values?

 

Color

How to fill the custom fields of Money type?

 

How to import product images?

Product images

 

Step 2. Import your file to Bitrix24

Once your file is ready, you can import it to Bitrix24.

    1. Go to CRM > Inventory > Product catalog.
Product catalog
    1. Click the gear button and select Product import.
Product import
    1. Choose the file you want to upload.
Choose file
    1. Select the data file encoding (1) and the correct column separator (2). For the import file example, it’s a comma.
      You can use the Auto-Detect (1) option, and Bitrix24 will select the correct data file encoding.
Encoding and separator
    1. After that, click Next and configure field mapping.
Field mapping

At the bottom of the page, you will see the example of the import data.

Import data example
    1. Click Next to start the import process and wait until the end.
    2. Wait until the end of the process, then click Ready.
Ready

Done! Products have been successfully imported.

Imported products